Employment Support

Real world training & experience.

Everyone deserves the chance to work, learn new skills and feel confident in a real job through our partner — Melba's Bakehouse & Eatery. Our employment supports help you build independence, discover your strengths and take steps toward the kind of work you want to do.

We support you to learn, train and try real workplace tasks — with a friendly support worker beside you every step of the way. Think of us as your coach, teammate and cheer squad all in one.

Melba's Bakehouse
What We Offer

Finding & Keeping a Job

Build skills, confidence and independence to find and keep meaningful work.

Real Experience

These roles are perfect entry-level opportunities where you can learn at your own pace and grow your skills in a supportive and understanding environment.

  • Front-of-house
    • greeting customers, taking orders and working as part of a team.
  • Barista
    • make coffee, serves customers and help keep the café clean and organised.
  • Kitchen Hand
    • food preparation, cleaning, dishwashing, helping staff and following routines.
  • Chef's Assistant
    • learning recipes, preparing ingredients, plating food and working under guidance.
  • Bakery Assistant
    • helping with dough, baking, packaging and displaying products for customers.

Choice of Support

You can choose the type of support that feels right for you:

  • One-on-one support
    • personalised support based on your goals, strengths and comfort level.
  • Group support
    • learn and work alongside others, build teamwork and friendships, and grow confidence together.

All options are friendly, safe and respectful — you stay in control.

Whether you want focused one-on-one support or the energy of group learning, we’ll be right there beside you, cheering you on every step of the way.

Skill Building

We can help you develop the skills you need to be comfortable and confident in the workplace. With practice and support, you can learn:

  • Workplace routines
    • being on time, following instructions, staying organised.
  • Communication
    • talking to customers, asking questions and working as a team.
  • Job-specific skills
    • equipment, food safety, hygiene and customer service.
  • Confidence & Independence
    • starting with support and slowly doing more on your own.
  • Apprenticeships
    • potential for career study and development.

Everything you learn can help you move toward an in-house apprenticeship (Chef), volunteering, further training or study.

Need To Know

Frequently asked questions, answered.

We know starting a new support service can bring lots of questions.

It's easy! We start with a friendly chat to find out what you're interested in, what you're good at, and which role in hospitality you'd like to try. We then match your goals to a role that is a great fit for your skills, skipping the confusing public application process.
The support you receive while working (like on-the-job training and mentoring) is funded under the Capacity Building section of your NDIS plan. This budget is specifically for helping you increase your independence and reach your career goals. We will help you understand how this funding is used to support your employment.

Yes, absolutely! Your support is built directly into the job. We provide on-the-job training and support from our dedicated team. They are there to help you learn the steps for making coffee, preparing food, assisting customers, and making sure you feel confident and comfortable throughout your shift.
Yes, you do! You are a valued employee of our partner business and receive a fair and legal wage for all the hours you work. This is real employment where you earn your own money. The NDIS funding covers the cost of the one-on-one support you receive while you work, not your actual wages.

That’s completely fine! Our supported employment is designed to be a great starting point. We provide simple, clear training for all roles. We start you slowly and move at your pace until you feel confident in your new job.

Yes, we are very flexible! We will work with you to set a schedule, whether it’s just a few hours a week or several days. The goal is a work schedule that works for you and helps you balance your job with the rest of your life.
More questions? Contact us today.

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